Your Sales or Customer Care department frequently receives questions about orders and related shipments, coming from both inside your own organisation as well as from your customers. Retrieving this information from your company system may require some effort. Infodis Order Tracking simplifies this process.
The Order Tracking web interface gives you clear insight into the status of orders. Based on shipment data the underlying order details can easily be retrieved. You have continuous insight into the order lines and partial deliveries. The opposite is possible as well: via order numbers you can quickly find the related shipment data with all the tracking and tracing events.
Realise today:
- quickly retrieve order information based on shipment data;
- retrieve shipments based on order numbers;
- insight into partial deliveries of orders and order lines in shipments;
- better internal information supply and pro-active customer services.
