Shipment Tracking – Insight into logistic processes and deliveries
From the moment the forwarder picks up your shipment and starts its transport, you can track it until it reaches its point of delivery. Clear statistics show how your carriers keep to the agreements and to what extent your customers should be satisfied.
Any questions your customers ask your Sales or Customer Care department concerning the exact whereabouts of a certain shipment, will receive an up-to-date answer immediately, thanks to Infodis’ Shipment Tracking service. This service provides you with all the information on shipments, varying from shipment details and address information to carrier, shipment status and planned, estimated and actual time and date of arrival. This information is readily available for your sales departments, carriers and customers via the internet. Shipment Tracking allows you to track and trace shipments in various different ways, for instance by your customer’s purchase order number, or your sales order or the carrier’s dossier number. The web interface of Infodis supports the creation of overviews in a report or spreadsheet form, based on up-to-date information. Wherever possible you can link directly to the website of the carrier, giving you even more insight into details and images of signed PODs (delivery notes).